Rail passengers expect to find a level of refinement and comfort in modern rail vehicles that they would find in their own car. How passenger's individual preferences can be accommodated on intercity trains.


Rail passengers expect to find a level of refinement and comfort in modern rail vehicles that they would find in their own car. How passenger's individual preferences can be accommodated on intercity trains.

• Mot-clé
  CONFORT, DESIGN, INDUSTRIE FERROVIAIRE, SERVICE A LA CLIENTELE, GESTION DE LA QUALITE, POLITIQUE COMMERCIALE, VOITURE, ERGONOMIE